Política de privacidad

Scope of this policy

This policy explains what mytradeloop collects when you visit the site, why we collect it, and the choices you have. It applies to the mytradeloop website and the services offered through it.

It does not cover the practices of the companies listed in our catalog. If you contact a supplier through their own website or channels, that company's privacy policy applies to the information you share with them.

Information you give us

If you create an account, we store the details you provide, such as your name, email address, preferred language, and password in hashed form. If you contact us, we keep the message and our reply.

Information collected automatically

Our servers record standard technical data on each request, including IP address, browser and device type, referring page, and timestamps. We use this to keep the service running, diagnose faults, and detect abuse such as automated scraping.

We also set an anonymous identifier so we can apply a browsing limit fairly to visitors who are not signed in. This identifier is not linked to a name or email unless you create an account.

Cookies we set

Essential cookies keep the site working and cannot be switched off: an anonymous visitor identifier, a session token and refresh token for signed in users, a token that protects forms against cross site request forgery, and a cookie storing your chosen language.

Analytics cookies are optional. They are only set after you consent, and you can withdraw that consent at any time.

Analytics and your consent

Product analytics are switched off by default. Nothing is recorded for analytics purposes until you give consent, and withdrawing consent stops collection immediately.

When enabled, analytics record which pages are viewed, how long they are engaged with, and which elements are clicked. We use this in aggregate to improve the catalog and navigation, not to build profiles for advertising.

Business information in the catalog

Company, brand, and product entries in mytradeloop are business information, not personal information. Where a listing includes a named contact, that person may ask us to correct or remove those details.

How we use information

We use the information above to provide and secure the service, authenticate you, remember your preferences, apply access limits, respond to enquiries, comply with legal obligations, and improve the product.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Service providers

We rely on a small number of providers for hosting, storage, email delivery, and error monitoring. They process data only on our instructions and only as needed to deliver their service to us.

Retention

Account data is kept for as long as your account is active. Technical logs are kept for a limited period for security and troubleshooting, then deleted or aggregated. Analytics data is retained in aggregate form.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, to object to certain processing, and to complain to a data protection authority.

To exercise any of these rights, contact us using the details below. Signed in users can review and update most account details directly in settings.

Security

Authentication tokens are stored in cookies that JavaScript cannot read, traffic is served over HTTPS, and access to production systems is restricted. No system is completely secure, so please use a strong, unique password.

Children

mytradeloop is a business to business service and is not directed at children. We do not knowingly collect information from anyone under 16.

Changes to this policy

If we make a material change we will update the date at the top of this page and, where appropriate, notify account holders. Continuing to use the site after a change means you accept the updated policy.

Contact us

For any privacy question or request, write to privacy@my-trade-loop.com.